Caroline Caltagirone

Caroline is a design leader with 10 years of experience, currently Lead AI Design Ops and Design Manager at Malt. She started her career by conducting academic research on trust in marketplaces at Harvard University, a foundation that continues to inform her approach to building trustworthy, user-centered digital environments. Today, Caroline and the Malt Design team are bridging the gap between complex algorithmic capabilities and smooth user experiences for Europe's leading freelance marketplace. Her work focuses on the intersection of DesignOps and AI, developing the frameworks that allow the design team to take advantage of AI for greater autonomy and operational speed. She is committed to providing high-impact AI solutions that push the boundaries of design practice while remaining deeply rooted in human needs.